Why are fixed prices better than hourly rates?
The major difference between the two pricing approaches is that fixed prices are result oriented, while hourly rates are time oriented. In other words, fixed prices give cleaning results and hourly rates give cleaning hours.
Some commercial cleaning companies argue that the hourly rates can be better because they result in clients only paying for what they need. They charge a set price for their basic service and a separate hourly rate for add-ons.
We believe that a fixed inclusive price is more economical and leads to higher cleaning quality. The main advantages of fixed prices over hourly rates are:
- Cost Advantage. It is a well-known marketing strategy to underprice a basic service and overprice its add-ons. In the vast majority of cases, the extra cleaning hours as well as the overhead needed to organize cleaning add-ons, result in the fixed prices approach being cheaper than hourly rates.
- Better Quality. Conflict of the responsibility for cleaning results is likely to happen if the client and the cleaner can’t agree on a limit for the extra time. Fixed prices avoid this conflict from happening, while minimizing interruptions to the client's business. This results in getting the expected cleaning quality at the agreed price.
PureCleanMD is an outsourced cleaning service provider rather than a traditional cleaning agency. We provide fixed price all-inclusive cleaning services, designed specially to suit businesses' cleaning needs. We want to build a sustainable long-term relationship with you, help you budget accurately, save on overheads of organizing cleaning add-ons, and most importantly, we want to always keep your premises spotlessly clean with minimum interruptions to your business.
How long is your cleaning contract?
There is no minimum contractual period. However, the service agreement length is 1 year. We rely on the quality of our cleaning service to maintain our contracts not on the fine print.
You can terminate the agreement at any time for any reason by providing 14 days notice. Upon receiving your notice, we'll continue providing our cleaning services at the best quality until the lapse of the notice period.
How often do you invoice and how can I pay?
Invoices are issued every 14 days and are due in 30 days. All invoices are emailed to the email address we have on file. You can pay using any of the following payment methods.
We accept American Express, MasterCard and Visa as well as PayPal.
What services do you cover?
Our goal is to always have your premises cleaned to the highest standard with minimum interruption to your business. Once we start cleaning for you, we take responsibility for all your cleaning requirements.
We'll never charge a different price from one cleaning visit to the other, even if we go over the expected time to complete the service. All of the following cleaning tasks are included in the fixed price.
- Cleaning all surfaces.
- Vacuuming carpets and/or cleaning of non-carpeted flooring.
- Cleaning all appliances.
- Cleaning all bathrooms.
- Cleaning food preparation areas.
- Rubbish collection and removal.
- Cleaning all internal windows and glass.
- Wall deep steaming cleans.
- Ceiling dusting.
- Detail-Clean Rotations, equivalent to 10 spring-cleans a year.
- After party or any irregular extra cleaning requirements.
- Routine quality control site inspections.